ARE WE
DREAMING
OR WHAT?™
Training Videos and SOPs That People Can Actually Use
Training should be a catalyst for efficiency, designed to make daily work easier and more predictable rather than adding layers of confusion or operational friction.
One task per video
Keep each video focused on a single, specific task. When training is bite-sized, it's easier to digest and reference. Pair every video with a matching SOP checklist to reinforce the workflow and ensure no steps are missed.
Keep versions clear
Confusion often stems from outdated information. Clearly note an owner and a revision date on every SOP and video version. This transparency ensures that the team always knows they are following the most current and approved process.
Test with a fresh set of eyes
Before finalizing your training content, have an unfamiliar colleague follow the video and checklist without outside help. Pay close attention to where they get stuck or hesitate, and adjust your documentation based on those real-world insights.
Store and update on purpose
Training assets are only useful if they can be found. Keep all materials in a centralized, approved location and schedule periodic, simple reviews to keep the content relevant as your business processes evolve.